About Westbrook Claims Management Services

Malcolm Westbrook: Managing Director

Malcolm Westbrook Managing Director of Westbrook Claims Management ServicesMalcolm Westbrook was head of the Personal Injury Group at international law firm Norton Rose for 17 years.  He has more than 35 years experience in the Personal Injury, Occupational Disease and Product Liability Sectors including 16 years in the Medico-Legal section of the Legal department of Imperial Chemical Industries Plc and is highly regarded for his work.  Chambers UK 2008 describes Malcolm as a notable practitioner for Personal Injury work and praises him ‘for his knowledge of industrial disease and general personal injury matters’.  The directory also further notes that ‘He boasts a niche practice handling work for ship owners and P&I clubs’.
The Legal 500 describes Malcolm as ‘always impressive’ and a ‘polished performer’ and remarks on the high volume of personal injury and occupational disease work that he attracts from ship owners and P&I clubs.

Jane Ison

Jane Ison Westbrook Claims ManagementJane Ison worked with Malcolm at Norton Rose as both Medical Advisor and Administrative Assistant. 
She lectures in General Physiology and Pathology at the British School of Osteopathy following a background in Applied Physiology.  During her academic studies she specialised in cardio vascular, respiratory, aviation, hyperbaric and thermal physiology.  Jane is also an acknowledged expert in claims management and the efficient organisation of both procedures and fund management where client funds are held on an escrow basis.